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In marketing, understanding your business environment is a fundamental hallmark of most business classes. This is sometimes known as the 3Cs: Customer, Competitor, and Company (a corporation in some textbooks). As a leader (or so you’re taught), you think long and hard to then analyze the 4Ps: Product, Promotion (Communication), Price, and Place (Distribution).

Essentially (it’s really not that simple), you determine which knobs (or Ps to turn) to drive results and shareholder value. Mileage may vary. Of the these, Price is probably the easiest to change. However, customer perception of pricing takes considerable time and effort to change. And sometimes it takes a significant amount of money to alter.